Service Automation Platform

Quickly communicate enabled technology and turnkey leadership skills. Uniquely enable accurate supply chains rather than frictionless technology. Globally network focused materials vis-a-vis cost effective products.
Since our establishment in KSA years ago, GBS has grown to become an enterprise supported by over five hundred employees and a rich portfolio of products and services ranging from printing systems to end-to-end digital transformation solutions.
Elevating The Experience


One-Click Solutions for Quick Resolutions


AI-Based Automation for Proactive Remediation

Ticket Management

Seamless Integration for Ticket Management & Visibility

O365 Management

On-The-Go Management and Adoption of O365

Managed End-points

Remote System Troubleshooting and Access

Self Service

Self Healing

Visitors can pre-register their visits online via a simple web-page. The host will receive a request to approve the visit and a notification will be sent to the visitor after approval.

Conversational Chatbot

Our Conversational AI Chatbot provides Convenience and Ease of Access for users to achieve Faster and more Efficient Resolutions to their issues. The chatbot acts as a common channel for IT as well as HR/Admin-related Employee Support across multiple platforms to make resolutions and support quickly accessible.

Active Directory User Management
Software Provisioning
Ticket Management
Onboarding and Offboarding
HR/Admin Support (KEDB)

Experience Management Console

SMS and Email reminder sent ahead of the visit. SMS also includes contact details and Google Maps link.